SAP Customer Data Platform (CDP) - Unlock Unified Insights with ACBaltica

Benefits of SAP Customer Data Platform

Deeper customer understanding 

Unify customer data from all available sources, gaining a 360-degree view of customer behavior, preferences, and interactions  – all to enhance personalization and engagement!

Accurate and trustworthy data

Leverage SAP CDP’s enterprise-grade identity resolution and data privacy foundation to ensure your customer data is reliable, compliant, and secure.

Maximized growth with targeted insights

Create hyper-personalized marketing campaigns based on a deep understanding of customer data – and improve customer retention, leading to increased revenue.

User-friendly interface & low-code/no-code customization

Easily manage data and workflows with an intuitive UI, enabling both technical and non-technical users to configure, customize, and optimize customer experiences without heavy IT involvement.

Dynamic customer segmentation for better product targeting

Don’t waste time: segment your customers based on real-time behavior and preferences, ensuring tailored offers, personalized messaging, and experiences that drive higher conversion rates and engagement.

Key capabilities

Deeper customer understanding
Deeper customer understanding
  • Unified customer data
  • High data availability
  • Insights into customer behavior
  • Custom business hierarchies
Data Accuracy
Data Accuracy
  • Purpose-driven adat collection
  • Smart data governance and ensuring data usage consent
Growth optimization
Growth optimization
  • Insightful customer profile views
  • Real-time data
  • Processes built on industry best practices



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