Support

We present a selection of real SAP support cases and demonstrate how ACBaltica provides L2 and L3 SAP application support, as well as full-cycle L1–L3 support, combining operational stability with continuous improvement.

A practical comparison of SAP Cloud ALM and SAP Solution Manager to help you choose the right ALM approach for cloud, hybrid, and on-premise SAP environments.

SAP Cloud ALM helps companies manage SAP solutions across implementation, operations, and service with centralized monitoring and full lifecycle visibility.

Migrating to SAP S/4HANA is more than just an upgrade—it's a transformative journey that requires careful planning and preparation. In this guide, we'll walk you through the key steps to ensure a smooth migration, helping you unlock the full potential of S/4HANA while minimizing disruptions.

Enterprise Resource Planning (ERP) systems are the backbone of many businesses, automating and integrating core processes. SAP systems are particularly robust, supporting everything from financial operations to supply chain management. However, this vast functionality makes them a prime target for cyber threats. Any ERP security breach can be catastrophic, potentially leading to financial losses, regulatory non-compliance, or even operational paralysis. In this article, we will explore the main security threats to your SAP environment and outline key ERP security best practices to protect your organization.

The SAP EarlyWatch Alert (EWA) report is a proactive tool that is essential for maintaining optimal system performance and security. In this article, we'll cover the structure of the EWA report and explain how to use the information from every report section.

Understanding the differences between SAP Enterprise Support (ES), Standard Support (StS), and Application Management Service (AMS) lies in grasping the scope of each of these offerings. In this article, we'll cover these differences.

A project can be compared to the long term travel for 1-2 years. If a team doesn’t anticipate roadblocks, the project will likely go beyond the planned timeline and costs. That is why ACBaltica project manager Alexander Drozd shares his own experience on how to complete the project on time and under a budget.