SAP Sales Cloud

SAP Sales Cloud is a solution that allows managing day-to-day sales contacts efficiently by sending and receiving signals between front- and back-office solutions and providing a single view of the customer. Increase the efficiency of your sales team with a UI-friendly app that allows you to perform the same actions with far less effort (clicks, time spent, etc.).

Benefits of SAP Sales Cloud

• Get insights about your customers

  Make every interaction count– no matter the device. Engage with your customers in real-time, manage your activities, and track performance, even offline.

• Engage customers everywhere, at every step of their interaction with your brand

  Connect with your customers in a personal and meaningful way – all with instant access to the back-office data and a complete view of all customer information.

• Improve your sales process

  Add contacts, update records, and discover new opportunities automatically. Serve as a trusted advisor with AI recommendations personalized to each deal.

• Gain meaningful insights

  with powerful analytics that allow you to track and evaluate your sales team's performance in real-time.

• Enable your sales team to sell anywhere and anytime:

  with access to all product and customer information from mobile devices, they can stay connected when out of the office – even offline.

Key capabilities

• Support lead, opportunity, account, and territory management.
• Manage quotes, orders, and contracts and synchronize customer information across Microsoft Outlook and Google Gmail.
• Avoid end-of-quarter surprises with interactive dashboards and embedded real-time customer analytics.
• Easily create a B2B self-service portal for your employees and your company’s clients.
• Enable contact center – quickly and with low effort – all thanks to the solution already integrated into the SAP Sales Cloud.

• Access back-office quote-to-cash information in real-time with native integration with SAP ERP, SAP CPQ, and SAP Commissions.
• Accelerate sales cycles by enabling close collaboration between sales teams, internal experts, customers, and partners with built-in integration to SAP Jam Collaboration.

• Maximize productivity with route optimization and personalized activity plans for each visit.
• Optimize store execution and buying experiences with recommendations on shelf placement and product promotions.
• Analyze productivity, trends, and competitive pricing, and define improvement plans.

SAP Sales Cloud Interface

1. On the homepage, you can get a high-level visual overview of your sales data and plan your working day as efficiently as possible and in accordance with your goals.
   
   

2. Sales forecasting reports enable salespeople to monitor their expected revenue and performance in real time. On the dashboard, you can also get a view of the team’s performance.
   
   
   

3. Activity Advisor is a tool that enables your salespeople to perform the right set of activities at each stage of your sales funnel and track the completion with checkboxes. According to our clients, the tool effectively helps improve the performance of the sales team.

4. Your salespeople can create quotes directly from the Opportunity, send them for approval to the manager, and get prompt replies – as the manager receives a notification about the request that they can’t miss.
   
   

5. Thanks to the notifications about incoming quote requests, you can increase the quote processing speed.
   
   

Cases

Aluminium production holding aimed to improve retail sales in the dealership network. Creating a unified CRM, ACBaltica helped to solve the problem.

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Large aluminium production holding experienced a growing demand for its products. To handle it, the company implemented a unified CRM in its entities.

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