The large bank and systemically important financial institution offering to its customers more than 100 types of banking products and services. Total assets 12bln USD, 83 000 corporate clients.
Performed Tasks
Performed Tasks
The effectiveness of the manager with the portfolio of clients.
Daily performance indicators.
Sales funnel.
Time tracking.
Payroll calculation.
Calculation of payments and benefits.
Calculation of deductions.
Calculation of taxes and fees.
Staff reporting.
Automation of the B2B sales approach for VIP and large corporate clients.
Automated sales funnel.
The implementation of the Automated Credit Conveyor.
Analytics on CRM processes for managerial decision- making.
Technology
SAP CRM, SAP HR, SAP BI
Technology
SAP CRM, SAP HR, SAP BI
Solution
Solution
A system of corporate and VIP sales has been brought to a high level, personal work with clients has been personalized.
Automated the process of lending to small businesses and by several times reduced the time for making decisions on loan application.
Automated processes of client management in the corporate sector.
On line analysis of the sales funnel.
Real-time reports on the performance of managers with the portfolio of clients.