SAP CX — ACBaltica

Customer Engagement in Retail Chain

To improve customer engagement, the retail chainneeded to upgrade marketing and loyalty management. The retailer radically transformed these aspects after the implementation of SAP solutions.

#Finance SAP CX SAP SuccessFactors Planning&Analytics Europe

CRM, HR and BI in bank

To keep B2B sales and payroll up to date, bank started project of SAP implementation

#Finance SAP CX Planning&Analytics Europe

CRM for bank

Thanks to SAP CRM and BI solutions, private bank atomized 2 business processes: dialoguing with customers and internal reporting.

#Telecommunication SAP ERP SAP CX Planning&Analytics Europe

Customer support system in telecommunication company

The large private telecom provider speeded up workflows, reporting and customer interaction with SAP CRM, BI and FI ERP solutions.

#Manufacturing SAP CX Europe

B2B CRM for discrete manufacturing

Large aluminium production holding experienced a growing demand for its products. To handle it, the company implemented a unified CRM in its entities.

#Manufacturing SAP CX Europe

SAP Sales Cloud Implementation for a Global Eyewear Leader

In under 10 months, ACBaltica helped one of the world’s biggest eyewear companies replace several Salesforce setups with a single SAP Sales Cloud system. The project brought together multiple countries, tight timelines, and many moving pieces – all delivered smoothly.

#Finance SAP CX Europe

Sales and marketing in bank

Thanks to SAP software bank improved sales, marketing and contact center efficiency by 3-4 times.

#Automotive SAP CX Europe

Implementing B2B CRM in the holding company

Automotive dealership holding digitized a whole sales cycle. That helped executives to oversee employees’ work at every stage and to improve decision-making.

#Distribution SAP CX Development&Integration Europe

Allying 200 dealers in one CRM

Aluminium production holding aimed to improve retail sales in the dealership network. Creating a unified CRM, ACBaltica helped to solve the problem.

#Automotive SAP CX Europe

CLM in automotive company

The largest automobile holding in the CIS found the solution to retain clients and get them back by the instrumentality of SAP Marketing.

#Agriculture SAP CX Development&Integration Asia

Field Service Management Solution for Agriculture Holding

With portable field workstations for field workers, Eurasia Group Kazakhstan gain access to real-time, up-to-date customer information and service records, all at their fingertips.