Enhancing Warehouse Efficiency for a Children's Products Retail Chain

ACBaltica helped a fast-growing children's goods retailer in Eastern Europe simplify and improve their warehouse operations. With smart enhancements to SAP EWM, we increased inventory accuracy, improved how they handle goods from suppliers and reduced picking time by 17%. Here's how we did it.


Customer

Our client is a leading multi-format digital retail operator specializing in children's products in Eastern Europe. Recognized as one of the largest and fastest-growing online retailers in their segment, the company offers an extensive range of online and offline products.

Challenge

The company used a standalone SAP EWM 9.0 system to manage a busy and complex inventory across online and offline sales. However, as they expanded quickly and added more product types, their existing system struggled to keep up. They also needed to meet local legal requirements and connect with several non-SAP services they already used.
Aligning newly introduced business processes with the variety of existing solutions also posed a significant challenge. However, throughout our ongoing collaboration, the ACBaltica team faced all those challenges, completed four comprehensive turnkey projects, and successfully delivered over 360 individual tasks.

Solution

Objectives

The project aimed to empower the client's internal teams through expert support from ACBaltica EWM and ERP consultants, who provided turnkey solutions and handled complex independent development tasks.

Project scope

  • Automation of precise putaway 

Since the client's product control procedure during the putaway process was too complicated for basic Work Center functionality, we developed a comprehensive tool that effectively manages product surplus and shortages, performs accurate control sign accounting, and optimizes storage bin allocations.

  • Mixed HU unloading

Developed tailored solutions for handling mixed handling units (HU) from diverse suppliers (like clothes of different sizes (S, M, L, etc.), food and non-food production, chemicals, and KIT goods). These solutions replaced standard RF transactions with customized logic for various product categories.

  • Multi-picking optimization

Optimized picking process to suit thousands of hours of shipments that the customer performs daily. To do that, we created sophisticated wave-releasing logic and algorithms to analyze shipments efficiently. These measures helped significantly reduce the time warehouse staff spent completing daily picking tasks.

Team

SAP Experts:

  • SAP ERP Consultants: 2
  • SAP EWM Consultants: 7
  • SAP ABAP Developers: 3

Results

We've been cooperating with the customer for years, and during that time, we helped the company shape a stable and effective warehouse system. Thanks to tailored SAP enhancements and deep support, they’ve seen real improvements:

  • Smarter putaway

Faster, more accurate storage of goods — with fewer delays and better use of space.

  • Better handling of mixed deliveries

Early detection of issues and more control over product quality from suppliers.

  • Faster picking

A 17% cut in picking time helped boost speed and productivity across the warehouse.
In short, our collaboration didn’t just solve today’s problems – it set the client up with a system that’s ready for whatever comes next.

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