International network service provider and a key provider of international data transmission services, аn essential part of European internet infrastructure. Its network coverage is 34 countries, 3 continents, heavy footprint in Eastern Europe and Russia. Metro-fibre networks in major Eastern-European and European cities. 1700+ clients.
Performed Tasks
- A single customer base for all regions of the company’s presence.
- Integration of CRM and billing.
- Management of pre-contractual work.
Technology
SAP CRM, SAP BI
Technology
SAP CRM, SAP BI
Solution
- An effective sales funnel was built.
- The analysis of sales channels is carried out and interaction with clients is improved.
- Increased level of sales steering and sales as a whole.
- A transparent system for calculating the salaries of managers is organized.