CRM for bank

CRM for bank

Modern commercial bank provide a full range of services to corporate and private clients. Currently, customer service is carried out in 127 bank branches.

  • Single customer base.
  • Contact Center.
  • Credit conveyor.
  • Deposit window case.
  • Window case of accounts and transactions.
  • Window case of card transactions.
  • Collection.
  • Marketing management and customer base segmentation.
  • Detailed system of analytics.
  • Active corporate sales.
  • Logistics of cards.
  • Telemarketing.
  • Cobrand.
  • Managerial and fiscal reporting.
  • Revenue growth in the retail segment by 30%.
  • Customer base growth by 67%.
  • 12 times growth of credit application processing rate.
  • 10 times growth of productivity of marketing campaigns.